Customer Service

We value our customer the most. We believe customer satisfaction is the most important asset of our business. Therefore, we adopted the policy “less margin (profit)-more sell-rapid grow”.  To ensure customer satisfaction Despina Limited has ensured the following services:

 

  • We can safely delivery our 100 of products to your homes using the safest mode of transport or hand delivery
  • We accept Bkash and cash payment.
  • We accept payment on delivery.
  • For institutional buyer we accept payment by cheque.
  • We offer daily or weekly or monthly installment on some specific products.
  • We provide warranty (6 months- 2 years) based on the product.
  • We provide replacement guaranty if the product becomes non-functional due to manufacturing fault during warranty period.
  • Our 24/7 HELP CENTER assistance for a smooth shopping experience